AI Voice Agents for Home Services
Automate booking, dispatch, and customer callbacks for HVAC, plumbing, and more
Vosy AI helps home service companies capture every call, book jobs instantly, and follow up with customers — even after hours when 40% of service calls come in.
Never miss a call — 24/7 coverage
30% of lost estimates recovered
40% of calls come after hours
Every call logged with full details
What You Can Build
Agents for your workflow
Booking Agent
Takes service requests by phone — captures the issue, address, preferred time, and urgency level. Books directly into your dispatch system.
After-Hours Receptionist
Answers calls 24/7 when your office is closed. Captures emergency requests, schedules next-day appointments, and sends you a summary each morning.
Follow-Up Agent
Calls customers after service completion for satisfaction surveys, review requests, and upsell opportunities on maintenance plans.
Estimate Reminder
Follows up with customers who received estimates but haven't booked. Recovers up to 30% of lost estimates.
How It Works
From missed calls to booked jobs
Provision a number or bring your own carrier — your existing Twilio, SignalWire, or SIP setup works. Forward after-hours (or all) calls to the agent.
Services, pricing guides, service areas, and scheduling rules go in the knowledge base, so the agent quotes real information and books real slots.
Routine jobs are booked into your calendar; urgency keywords (flooding, gas leak, no heat) transfer immediately to your on-call tech with the address and issue already captured.
Estimate follow-ups and review requests dial as campaigns inside legal calling windows, with retry limits and Do-Not-Call screening enforced by the platform.
Compliance
Follow-up calls are telemarketing — treat them that way
The inbound side of home services is easy: a customer who calls you has invited the conversation. The follow-up side is where businesses get burned — estimate chasing, review requests, and maintenance-plan upsells are outbound sales calls under the law, which means calling windows, Do-Not-Call rules, and frequency caps all apply. Vosy handles them in the dial path: calls only go out in the customer's local legal window, numbers are screened fail-closed against DNC lists, attempts to the same number are capped at three per rolling 24 hours by a single platform-level control on the campaign dialer, and a customer who says "stop calling" is off your list immediately — automatically.
FAQ
Common questions
Can the AI agent route urgent service calls? expand_more
Yes. Agents detect urgency keywords (flooding, gas leak, no heat) and can immediately transfer to your on-call technician with full context. Vosy is not an emergency service and cannot be used for 911 or life-safety calls.
Does it work with ServiceTitan or Housecall Pro? expand_more
Yes — using webhooks (Growth plan) or the API (Business plan), Vosy can push booking data to any field service management platform that accepts API calls or webhooks.
What if a customer has a complex question? expand_more
Upload your service catalog, pricing guides, and FAQ documents to the knowledge base. The agent answers from your actual data. For anything beyond that, it transfers to your team.
How much does it cost for a home service company? expand_more
Most home service companies start with Starter ($59/month, 500 minutes) for after-hours coverage and upgrade to Growth ($249/month, 2,500 minutes) as they add outbound follow-ups and integrations.
Go Deeper
Guides for running calls right
What is an AI voice agent?
The complete guide — how the pipeline works, costs, and deploying without code.
TCPA calling hours & state rules
Federal and state quiet-hour windows in one table, and how enforcement works.
Do-Not-Call compliance
National registry, internal lists, and the 2025 revocation rule for automated calls.
AI call disclosure rules
When a voice agent must say it's AI — and why default-on disclosure wins.
Ready to automate your calls?
Start with a free account — 1 agent, 20 minutes, no credit card required.
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