AI Voice Agents for Insurance
Automate lead qualification, policy inquiries, and claims follow-up
Vosy AI helps insurance agencies qualify leads faster, answer policy questions around the clock, and follow up on claims — reducing response times from hours to seconds.
5x more leads qualified per day
60% reduction in inbound policy questions
24/7 claims status updates
Structured lead data for CRM integration
What You Can Build
Agents for your workflow
Lead Qualifier
Screens inbound and outbound leads by asking about coverage needs, current policies, budget, and timeline. Scores and routes qualified leads to your agents.
Policy Inquiry Agent
Answers common questions about coverage options, deductibles, premiums, and claims processes using your knowledge base.
Claims Follow-Up
Proactively calls policyholders with claims status updates, document requests, and next steps. Reduces inbound "where's my claim" calls.
Renewal Outreach
Contacts policyholders before renewal dates to discuss coverage changes, upsell opportunities, and retention offers.
How It Works
From lead list to licensed-agent handoff
Upload your lead list and record where each contact's consent came from — web form, quote request, referral. Consent provenance is captured at import, because you can't reconstruct it during a dispute.
Coverage type, current carrier, budget, timeline — the agent asks your questions in order and records structured answers, the same way on every call.
Calls go out inside legal calling windows with AI disclosure on by default. Every number is screened against Do-Not-Call lists first — screening that fails closed.
The AI collects information; binding advice and quotes stay with your licensed agents. Hot leads transfer with full context — transcript, extracted fields, and intent — or land in your CRM via webhooks.
Compliance
A regulated industry needs the paper trail built in
Insurance outreach sits at the intersection of two rulebooks: telemarketing law and insurance licensing. On the telemarketing side, Vosy enforces calling windows and fail-closed DNC screening in the dial path, captures consent provenance at import, and keeps the five-year records the FTC's Telemarketing Sales Rule requires. On the licensing side, the clean pattern is the one above: the AI gathers and qualifies, and anything that constitutes insurance advice or a binding quote transfers to a licensed agent — with the full conversation attached so the customer never repeats themselves.
FAQ
Common questions
Can the AI agent quote insurance prices? expand_more
The agent can provide general pricing ranges from your knowledge base and collect the information needed for a formal quote. For binding quotes, it transfers to a licensed agent with full context.
Is it legal to use AI to call insurance leads? expand_more
Yes, when it's done with consent and disclosure. The FCC treats AI voices as artificial voices under the TCPA, so leads need prior express written consent for marketing calls — capture it on your quote forms and keep the provenance. Vosy discloses the AI by default, enforces calling windows and DNC screening automatically, and retains the consent records the FTC requires.
How does lead qualification work? expand_more
You define the qualifying questions — coverage type, current provider, budget, timeline. The agent asks these during the call and records structured answers. Qualified leads are flagged for immediate follow-up.
Can it integrate with our CRM? expand_more
Yes. Using webhooks (Growth plan) or the API (Business plan), call data and extracted fields can be pushed to Salesforce, HubSpot, or any CRM that accepts webhooks or API calls.
What does it cost for an insurance agency? expand_more
Most agencies start with Starter ($59/month, 500 minutes) for inbound qualification and upgrade to Growth ($249/month, 2,500 minutes) when they add outbound campaigns and CRM integration.
Go Deeper
Guides for running calls right
What is an AI voice agent?
The complete guide — how the pipeline works, costs, and deploying without code.
TCPA calling hours & state rules
Federal and state quiet-hour windows in one table, and how enforcement works.
Do-Not-Call compliance
National registry, internal lists, and the 2025 revocation rule for automated calls.
AI call disclosure rules
When a voice agent must say it's AI — and why default-on disclosure wins.
Ready to automate your calls?
Start with a free account — 1 agent, 20 minutes, no credit card required.
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