AI Voice Agents for Property Management
Automate maintenance requests, lease inquiries, and tenant communications at scale
Vosy AI helps property management companies handle the constant flow of tenant calls — maintenance requests, lease questions, rent inquiries, and move-in coordination — without overwhelming your staff. Manage hundreds of units with the same team.
Handle 500+ units with the same staff
Maintenance requests logged 24/7
60% fewer repetitive office calls
Every tenant interaction documented
What You Can Build
Agents for your workflow
Maintenance Request Agent
Takes maintenance requests by phone — captures the issue, unit number, urgency level, and tenant availability. Routes emergencies immediately. Logs everything for your maintenance team.
Lease Inquiry Agent
Answers prospective tenant questions about available units, lease terms, pet policies, parking, amenities, and move-in costs. Uses your knowledge base for property-specific answers.
Rent & Billing Agent
Handles rent payment questions, balance inquiries, late fee policies, and payment arrangement requests. Reduces the most repetitive calls your office receives.
Move-In Coordinator
Guides new tenants through the move-in process — key pickup, utility setup, parking assignments, and community rules. Frees your leasing team for higher-value work.
How It Works
From property portfolio to handled phone lines
Upload lease terms, amenity lists, pet and parking policies, and office procedures to the knowledge base. The agent answers from your actual documents, not generic scripts.
Set what counts as urgent (flooding, gas, no heat), where emergencies transfer, and what gets logged for the morning. Each property's specifics live in the knowledge base.
Maintenance intake, lease questions, rent policy answers — captured with unit numbers and urgency levels, 24/7, with immediate transfer to your on-call line when it matters.
Webhooks and the API push maintenance requests and call logs to AppFolio, Buildium, Yardi, or any system that accepts API calls — every interaction documented automatically.
Compliance
Tenant calls have recording rules too
Property managers record calls for good reasons — maintenance disputes, move-out disagreements, he-said-she-said about what the office promised. But a dozen states require every participant's consent before a call is recorded, and tenants are exactly the population that files complaints. Vosy's recording is consent-gated at the platform level: the recording starts only when the consent disclosure actually plays on the call, never at answer — so there is no un-consented audio to argue about. How recording consent laws work →
Outbound reminder and follow-up campaigns also run inside federal and state calling windows automatically, in each tenant's local time.
FAQ
Common questions
Can it route urgent maintenance calls? expand_more
Yes. The agent detects urgency keywords (flooding, gas leak, no heat) and immediately transfers to your maintenance line or on-call technician with full details — unit number, issue description, and tenant contact info. Vosy is not an emergency service and cannot be used for 911 or life-safety calls.
How does it know about our specific properties? expand_more
Upload your property details, lease terms, amenity lists, and FAQ documents to the knowledge base. The agent answers from your actual data — not generic responses.
Can it integrate with our property management software? expand_more
Yes. Using webhooks (Growth plan) or the API (Business plan), Vosy can push maintenance requests, lead data, and call logs to AppFolio, Buildium, Yardi, RentManager, or any system that accepts API calls.
How much does it cost for a property management company? expand_more
Most property managers start with Growth ($249/month, 2,500 minutes) which includes the knowledge base and data extraction. Companies managing 500+ units typically use Business ($499/month, 6,250 minutes) for API integration and dedicated support.
Go Deeper
Guides for running calls right
What is an AI voice agent?
The complete guide — how the pipeline works, costs, and deploying without code.
TCPA calling hours & state rules
Federal and state quiet-hour windows in one table, and how enforcement works.
Do-Not-Call compliance
National registry, internal lists, and the 2025 revocation rule for automated calls.
AI call disclosure rules
When a voice agent must say it's AI — and why default-on disclosure wins.
Ready to automate your calls?
Start with a free account — 1 agent, 20 minutes, no credit card required.
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